Privacy Policy

Last Updated: 17 of December of 2024

Introduction

Welcome to Japan Cars Ghana! We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, place an order for a car, or interact with our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our website:

  • Personal Information: When you request a car import or contact us, you may provide us with personal details such as your name, email address, phone number, and shipping address.
  • Transaction Information: If you place an order, we may collect information related to the transaction, such as payment details (e.g., credit card or bank account information), car specifications, and delivery information.
  • Website Usage Information: We may collect non-personally identifiable information about your usage of our website through cookies and tracking technologies, including your IP address, browser type, and pages visited.

2. How We Use Your Information

We use your information for the following purposes:

  • To Process Orders and Requests: To fulfill your car import requests, process transactions, and arrange delivery.
  • Customer Support: To respond to inquiries, provide customer service, and communicate with you about your orders or any issues.
  • To Improve Our Website and Services: To analyze website usage, improve functionality, and personalize user experience.
  • Marketing and Promotions: With your consent, we may send you promotional offers, newsletters, or updates related to our products and services.

3. Sharing Your Information

We respect your privacy and will not sell or rent your personal information. However, we may share your information with trusted third-party service providers for the following purposes:

  • Shipping and Delivery Services: To facilitate the shipment and delivery of imported vehicles.
  • Payment Processors: To process payments securely.
  • Legal Compliance: We may disclose your information if required by law or to protect our rights, safety, or the rights of others.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, or destruction. This includes using secure payment gateways, encryption, and other security measures. However, please be aware that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience. Cookies are small data files stored on your device that help us recognize you, remember your preferences, and analyze site traffic. You can control the use of cookies through your browser settings, but disabling cookies may affect some functionality of the site.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to:

  • Access your personal data: Request a copy of the personal information we hold about you.
  • Correct or update your personal data: Request correction of any inaccurate or incomplete data.
  • Delete your personal data: Request the deletion of your personal information, subject to certain conditions.
  • Object to processing: Object to the processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us at [email protected]

7. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any external sites before providing any personal information.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us, and we will take appropriate steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with the “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Japan Cars Ghana
Email: [email protected]
Japan Phone: (+81) 91-7123-7100
Ghana Phone: (+233) 50-458-0012
Website: https://japancarsghana.com

Key Provisions of the Data Protection Act, 2012 (Act 843)

  1. Data Protection Principles The Act outlines several core principles for data protection that businesses like yours must adhere to when collecting, storing, and processing personal data. These include:
    • Lawful and Fair Processing: Personal data must be processed lawfully and fairly, with a clear and legitimate purpose.
    • Purpose Limitation: Data must be collected for specific, legitimate purposes and not further processed in a way that is incompatible with those purposes.
    • Data Minimization: Only the minimum amount of personal data necessary to fulfill the intended purpose should be collected.
    • Accuracy: Data must be accurate and kept up to date.
    • Retention: Personal data should not be kept longer than necessary for the purposes for which it was collected.
    • Confidentiality and Security: Data must be kept secure, and reasonable steps must be taken to prevent unauthorized access, loss, or destruction.
  2. Data Subject Rights Under the Act, individuals (data subjects) have certain rights over their personal data. These include:
    • Right of Access: Data subjects have the right to request access to their personal data held by your business.
    • Right to Rectification: Individuals can request correction of inaccurate or incomplete data.
    • Right to Erasure: Individuals can request deletion of their personal data, provided that there is no overriding legitimate reason for retaining it.
    • Right to Object: Data subjects can object to the processing of their personal data in certain circumstances.
    • Right to Data Portability: In some cases, individuals can request to have their data transferred to another service provider.
  3. Registration with the Data Protection Commission (DPC)
    • If you process personal data in Ghana, you must register with the Data Protection Commission (DPC). The DPC is the regulatory authority responsible for ensuring compliance with the Data Protection Act.
    • Registration is required for any entity that processes personal data, and there is typically an annual registration fee.
    • The registration must include details of the types of data you process, how the data is collected, stored, and processed, and the purposes for which the data is used.
  4. Data Security Measures
    • Security of Data: You must take appropriate technical and organizational measures to ensure the security of personal data and protect it from unauthorized access or disclosure.
    • This includes implementing measures like encryption, secure payment systems, access control protocols, and regular data security audits.
  5. Data Processing Agreements with Third Parties
    • If you share personal data with third-party vendors or service providers (for example, payment processors or logistics companies), you must ensure that they are also compliant with data protection regulations.
    • You must establish a Data Processing Agreement (DPA) to ensure that any third parties you work with handle data in compliance with the Data Protection Act.
  6. Cross-Border Data Transfers
    • If you transfer personal data to entities outside of Ghana (e.g., for processing in Japan or another country), you must ensure that those countries have adequate data protection laws or establish agreements to ensure that the data is adequately protected.
  7. Data Breaches
    • You are required to notify the Data Protection Commission and affected individuals in case of a data breach. Notification should occur without undue delay if there is a risk to the privacy or security of the data.
  8. Children’s Data
    • If you process personal data of children under the age of 13, additional measures are required to obtain parental consent. This is particularly relevant if you’re offering services or collecting data from minors.
  9. Penalties for Non-Compliance
    • Failure to comply with the Data Protection Act can lead to significant penalties. These can include fines or imprisonment for individuals in charge of processing data, and the company may face civil claims for damages arising from unlawful processing of personal data.